[Resolved]  Idea Cellular — porting issue

I ported in my sim to idea this evening. The networks are available but when i tried to call anyone it shows 'not registered on network'. It shows the same when i tried 59059. I can receive the call but yo my another number. But i m not able to receive the messeges. I want this issue to be solved as soon as possible bcoz i m not able to use anything as it is used by me in everything. I hope to get your support for my problem.

Please help.

My no. [protected]

Thanku
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Jan 23, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Nov 09, 2017
Ankur sk's response
My idea number is [protected], I execute the recharged on my idea app, but money is debit but recharged is not done.indiaideas has request to transfer 449 rs but money is transfer den recharged is not done transaction I’d is[protected] at [protected]@icici beneficiary details time 7.49pm

Nov 09, 2017
Ankur sk's response
Complaint marked as Resolved Nov 9, 2017
My idea number is [protected], I execute the recharged on my idea app, but money is debit but recharged is not done.indiaideas has request to transfer 449 rs but money is transfer den recharged is not done transaction I’d is[protected] at [protected]@icici beneficiary details time 7.49pm my e-mail I’d is [protected]@gmail.com

Nov 17, 2017
Updated by sresh
my complaint is marked as resolved. but its still not activated. plzzz resolve it as soon as possible
Verified Support
Dec 20, 2017
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching you on the provided contact number but you weren't available. Hence, we request you to kindly share and convenient date & time to get in touch with you.

Regards,
Lavina
Complaint comments 

Comments

My name is Venkata Krishna I made recharge through idea app for 179 prepaiad plan through paytm [protected] and twice transaction was declined but my amount in paytm was deducted. My transaction I’d is idea cellular network #[protected] and #[protected]. Could you please refund back

Thanks

Idea Cellular Customer Care's response, Nov 15, 2017
Verified Support
Dear Customer,

We regret for the inconvenience caused. To help you with regards to your concern, we would request you to kindly help us with your correct Idea contact number for which you're facing the issue.

Regards,
Lavina
Dear sir
I have using the number of idea, my number is [protected].i am using my idea app nd get recharged amount of 449 but amount is debited but recharged is not done so plz refund my money...I have send the attachment also
Thanks nd regard
Ankur Sharma

Idea Cellular Customer Care's response, Dec 20, 2017
Verified Support
Dear Customer,

As per our telecon, you have confirmed that your concern has been resolved with regards to the recharge. Hence, the case has been closed.

Regards,
Lavina
Idea stealing my talktime and saying that I used idea power. We did not used idea power then also they are stealing talktime. We contacted customer care he said we on idea power. I said that i did not then also he is cutting my words and saying idea power is on. Dont buy idea simcards trash idea trash customer care!
Idea Cellular Customer Care's response, Nov 15, 2017
Verified Support
Dear Customer,

Apologies for the inconvenience caused. To help you with regards to your concern, we would request you to kindly help us with your Idea contact number for which you're facing the issue.

Regards,
Lavina

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