[Resolved] Idea Cellular — porting request rejected

yuvraj211

from Roorkee, Uttarakhand

Address:

011

My mobile number porting request rejected by my current operator even after extra payments paid.
After call customer care, they are asking that is technical fault.
I trouble from last 6 month for call dropping & network coverage problem but no any positive response received from idea. After long time troubling i decide to change operator, after doing all activity current operator continue reject my request without any reason.

Please help to switch me from idea.

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Mar 5, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2018

Idea Cellular Customer Care's response Dear Customer,

We sincerely apologize for the inconvenience caused. We've forwarded your concern to the respective team, our team will get in touch with you for the same. Also, the complaint was raised for your network concern and the resolution has been communicated to you that we are constantly trying to optimize the sites in near by area to ensure better coverage and when the site is planed you will be duly informed.

Regards,
Lavina