[Resolved]  Idea Cellular — porting to idea is horrible

I have recently ported to idea.in my previous network i have some pending bill and cleared in time. But idea team has stopped my incoming and outgoing calls. When i check with there customer care then they said i have not paid my bill, but which is already paid they asked me to call idea postpaid team from a postpaid mobile or bsnl land line, where i dont have both. Idea dosnt have any escalation matrix where i can send a email to them. I am trying to reach there "
[protected]@vodafoneidea.com" from yestarday morning but none of them are resolving there problem.

Worst service and having very bad experience...