[Resolved] Idea Cellular — post to prepaid

Dilip Lakhataria

from Ziro, Arunachal Pradesh

Address:

Rajkot, Gujarat, 360002

I am your old post paid idea customer. I have been complaining for the last 2 months. I have to convert my number to prepaid but no action is being taken from the company
Can your customer not run the card of your choice? Will we also walk with your choice? I am being mentally troubled with the last two months that you keep post paid card but i need a prepaid card. I have applied for post to prepaid 9 times to get it done. No intentional action is being taken by you

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Oct 23, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, we have informed you that request was raised for migration and the same has been closed on 21/09/2018 for the mentioned idea number.

Regards,
Prajakta

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Comments

Sreeja pk

from Kollam, Kerala

I want call barring password my phone

Idea Cellular Customer Care's response, Sep 22, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. Kindly share your idea contact number in which the issue is persisting in order to assist you further.

Regards,
Prajakta