[Resolved] Idea Cellular — Postpaid internet complaint

JaganRamanG

Address:	600119
Website:	Ideancelluar

I had request to close my pospaid connection last month after paying all my bills fully.There representative told us not use the sim there after now again they had sent me a full month bill. If they going to charge for full month mean they would have told me to close the connection before this date after using now they are asking me to pay full month rental for not even using for one day
Mobile No: [protected]

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Dec 30, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 25, 2016

Idea Cellular Customer Care's response Hi Jagan,

We regret the inconvenience. Your contact details are with us and we will get back to you soon.

Regards,
Esther

Verified Support

Nov 27, 2016

Idea Cellular Customer Care's response Hi Jagan,

As per your telecon with our customer service associate on 27th November 2016, we wish to inform you that the matter is currently being followed up and will revert to you at the earliest.

Regards,
Maroof

Verified Support

Nov 29, 2016

Idea Cellular Customer Care's response Hi Jagan,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh