[Resolved]  Idea Cellular — Postpaid to prepaid conversion

Address:	Ernakulam, Kerala, 682018
Website:	www.ideacellular.com

My sim belongs to kerala circle and now currently am in Tamilnadu.I was using Idea prepaid for couple of years recently i changed it to postpaid, due to the improper information given by the idea retail store representatives at ravipuram, kochi i was literally fooled and around 500rs was charged as roaming charges which i thought was a part of the pack that I've choosen. then again i wanted to change to prepaid and i submitted my docs and got the new sim, they said it'll take 4 days for activation. I got the message saying the activationis done, so as adviced by the customer care i called 59059 for the activation as i'm not in kerala right now it was getting connecting to karnataka circle. they asked me to call to [protected]. tried calling it like 10 times in a row still it is gettinh connected to karnataka circle.its really frustrating when i get the same answer again and again call to that number for kerala custoomer care. I'm not able to use my number for the past 5 days. Postpaid experience was too worse, then also thought of continuing with idea that why planned to change to prepaid now that is more worse...sorry to say but the customer care of such a huge network is not even worth 1 star. I need to get any follow up on this issue ASAP.