[Resolved] Idea Cellular — Prepaid sim not activated

sumandasss

from Chennai, Tamil Nadu

Address:

Dehradun, Uttarakhand, 492007

Hi idea,
I am suman das from west bengal and currently living in raipur, chattisgarh. On 6th march, 2017 i bought a prepaid idea sim from a retailer in raipur. H told me that as i am from other state (Wb) so it would take 2-3 days to activate. From then till now it is not activated and no calls from idea though. As the sim card was pkd on 18-jan-2017 and since it had 60 days validity before activation so now it is also expired. Now i am trying to contact the retailer but he is neither answering my phone nor helping me by any means. And as i needed this connection very much so i having trouble consistently.
It was my first experience with idea network and i am more than disappointed.
Here is my contact details:
Mob: [protected]
Mail: [protected]@gmail.com

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May 6, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Mar 20, 2017

Idea Cellular Customer Care's response Hi,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Regards,
Tudor

Verified Support

Mar 21, 2017

Idea Cellular Customer Care's response Hi Suman,

As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhi