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[Resolved]  Idea Cellular — problem in portability

Hello sir
I ported my jio no. [protected] in idea on 26th feb. 2018 at 10:30am. I was told that port would be done in 7 days. Yesterday at 12:12am jio tower had gone and i inserted idea sim in mobile. The tower of idea came for 2 minutes and then gone. After that got text message from idea that my no [protected] is activated. But so far my no. Is inactive. I called customer care but not got satisfactory answer. Do need full.
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Apr 6, 2018
Complaint marked as Resolved 

Complaint Status


[Mar 04, 2018] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response Mar 06, 2018 Dear Customer,

Sorry for the inconvenience caused. We would like to inform you, that the mentioned number has been successfully activated on 05/03/2018 in prepaid connection from our end. For further assistance, kindly contact us on 12345 or 198.

Regards,
Lavina
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    Idea Cellular
    Customer Care Service
    Customer satisfaction rating
    60%
    Complaints
    16178
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    Resolved
    8747
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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