[Resolved]  Idea Cellular — recharge amount of rs 599/- not credited

I had paid an amounts of rs 599/- on 4th dec 2019 through my icici bank for recharge of above mobile vide ref no. Bil/onl/[protected]/inditabes/wwwindit. However above amount has not been credited to my mobile account till now and my phone has been deactivated for outgoing calls/ net.
Please look into it and ensure to credit the amount of recharge.
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Jan 21, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, we've informed you that kindly share the screenshot so that we can assist you further.

Regards,
Prajakta
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