[Resolved]  Idea Cellular — Recharge benefit not received

Address:Daman, Daman and Diu, 396210
Website:idea customerservice

Sir, i had recharged my no. [protected] on[protected] at 7:23 p.m from my best offer i.e Rs. 348/- 2GB-3G valid for 28 days. i have recharged the said plan successfully. i also received conformation messages from your side which screen shot i am sending for yours reference in attached file. but i received only 500 mb and 25 days validity. i want clarification from your side that why this has happened. i had talk to customer care also but i am getting clarification from there. i am associated with you from long period, i was very happy with your service. but this time by doing this i am unhappy. please give me positive solution as soon as possible
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

We wish to inform you that your complaint for coverage has been resolved. For further assistance, kindly contact Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16712
    Pending
    793
    Resolved
    9871
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information