[Resolved] Idea Cellular — recharge done for twice | |||||
I have first recharged my idea prepaid no.-[[protected]] with 199 for 2g unlimited data pack dated - 09.12.18, order no.-[ap[protected]) and [ap[protected]) got deducted from my past account (Hdfc) but i didn't get a confirmation that the recharge has been successfully done and page was not getting loaded. I waited for some time then i tried again doing same recharge and it got successfully recharged and i got confirmation also for the same, after few second the first recharge has also got confirmed. Now my concern is that both the recharge are for same data pack. Please if you could refund the second recharge of 199 Was this information helpful? | |||||
Jan 18, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 18, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Lakshmi | |||||
 2 Comments | |||||
Comments
I am in roaming and want to do tele verification for idea prepaid sim. Am calling 59059 they are telling that can't do tele verification while roaming. What will i do?
Idea Cellular Customer Care's response, Dec 15, 2018
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Lakshmi
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.
Regards,
Lakshmi