Idea Kerala says in their recorded message (IVR) when we make any international number that the cost of the cal to UAE will be reduced to Re 0.12 per second if you recharge Rs 18.
I did the recharge but they did not revise the per second rate. On calling their customer care number in Kerala they refuse to refund the overcharging and claim that this is not applicable to UAE.
Yet even today they merrily announce that UAE is included. This is cheating and false advertising and they need to be prosecuted. Was this information helpful? |
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