[Resolved]  Idea Cellular — recharge not succeeded but amount debited

Address:Budaun, Uttar Pradesh, 243601

I recharged my idea number [protected] on 4 august at 1:26 pm through my idea android app. The amount of 349 inr was debited from my account but the recharge was not successful.in recharge history the recharge did not reflected and also the money has not reimbursed yet.
I want my 349 rs back as soon as possible. This kind of issue is getting very common since last few months.
Thank you
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Sep 10, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 09, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198. 

Regards,
Prajakta
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