[Resolved] Idea Cellular — Recharge of 50 rupee don't accumulate

Gaurav Bhabhor

from Ahmedabad, Gujarat

Address:	Ahmedabad, Gujarat, 38
Website:	www.ideacellular.com

At 30 june 2017 i do recharge on my idea number of 50 rupee by my internet banking of state bank of india but after recharge they deducted money from my net banking account but they don't accumulate recharge of 50 rupee on my idea cellular number.
I believed that perhaps it may be causes due to slower net banking but after 5 days no any recharge done in my idea cellular number.
I called many time at idea customer care but they are not gave me response.

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Jul 6, 2017

Complaint marked as Resolved

I do my recharge by my internet banking but they are not accumulate recharge on my idea number 8347650908. I have mini statement and massage of deducted money but after deducting money none type of recharge done on my phone number. I want that they complete my recharge or give me response on customer care. they are not receive my call. my phone number is 8347650908

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2017

Idea Cellular Customer Care's response Dear Gaurav,

As we checked in our system we see that 50rs has been recharged twice. For further any assistance you may write us at [protected]@idea.adityabirla.com and you may contact us at 198 and 12345.

Regards
Esther