[Resolved] Idea Cellular — recharge of rc392 not successful

[Resolved] Idea Cellular — recharge of rc392 not successful

G GPrem from Ernakulam, Kerala

1) rc392:free call+117gb.84d 2) rc149:free calls+28gb.28d 3) rc98:21k l/n secs+1gb.28d 4) rc49: 1 gb data.28 days 5) rc200-full tt 6) rc199:free calls+39gb.28d 7) rs.42-loc [protected]@30p/min-28d 8) rc43:dialertone+ul songs 9) rs63-100l/n sms/day 28 d 10) rc509:free call+126gb.90d I made a recharge for rs.392 which showed validity of 84 days with unlimited calls and internet for 84 days. however after recharge it showed that this is valid for only 60 days. offers according to idea is shown above. i made this recharge yesterday but validity shown is till 28th july 2018. Was this information helpful? No (0) Yes (0)
Jun 1, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 18, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We tried reaching you on your provided contact number, but couldn't get through. Also, we would like to inform you that you have received the benefit accordingly as per the offer available in your account for the mentioned number. Regards, Neha
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Comments

Kesharwani Aman

from Basti, Uttar Pradesh

I have postpaid idea No [protected]
Today i deposit my amount of bill bt till time i found that my no is not working.

Idea Cellular Customer Care's response, Jul 17, 2018

Verified Support

Dear Customer,

We tried to call you on the given number that is 7236055000. However, someone stated that he doesn't know anything about this issue. Kindly help us with your contact detail so that we will again get in touch with you.

Regards,
Neha