[Resolved] Idea Cellular — recharge of rs 500/- not credited.

[Resolved] Idea Cellular — recharge of rs 500/- not credited.

V V Chandy from Pathanamthitta, Kerala

I had recharged rs 500/- on 16 aug 2018. My location is niranam 689621 Thiruvalla kerala state. As it was heavy flood in this region those days, this recharge was done through a friend outside kerala. This amount appears in my account but it had not been credited under any head and my balance credit today is re 1/- only. Please get this credit regularised so that i can avail data inter net facility on my phone... V chandy Was this information helpful? No (0) Yes (0)
Nov 25, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Oct 24, 2018 Idea Cellular Customer Care's response Dear Customer, We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist. Regards, Prajakta
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Comments

dheepanraj

from Chennai, Tamil Nadu

Hi, my number is [protected]. I changed my phone and all call, sms details were deleted where I got misbehaving calls and sms. So pls get me my call and sms details from oct 11 to oct 15 of 2018. I need to lodge a complaint to police. pls do the needful.

Idea Cellular Customer Care's response, Oct 24, 2018

Verified Support

Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Prajakta