[Resolved] Idea Cellular — recharge unsuccessful even after bank transaction successful. | |||
Hi I have recharge idea pack of 459 rs unlimited pack for 84 days. Payment was successful and money was debited from my bank account. But idea recharge was not successful. In the last month, i have faced problem happened. Here are the details Name: anurag botre Mobile no:- [protected] Date:- 7/6/2018 Transaction id:- bil*[protected]*ideacellul Was this information helpful? | |||
Aug 20, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jul 20, 2018 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. Kindly share us the screenshot of complete bank statement done from the date of recharge till the date along with transaction id so that we can escalate your concern to our team. Regards, Neha | |||
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Apologies for the inconvenience caused. Kindly share your idea number in which you are facing the issue so that we can assist you further.
Regards,
Neha