Idea Cellular — recharge unsuccessful & money deducted

Anik Haldar

Address:

SUBHASH NAGAR, 700110

I have recharge on my mobile number ([protected]) at 6.50 pm with rs. 49 but recharge was unsuccessful and money deducted from my bank account. I have inserted my debit card no. & cvv then i have inserted otp which i have receive on my mobile no. Then massage was showing 'duplicate rupay authentication response..' then i have received a sms from my bank that rs.49 has deducted from my bank account.

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Comments

Ziaulhaqueamu

Hi Sir,

My name is Ziaul, My Phone was stolen on 13/02/2020 at around 7 PM.

Please deactivate this no [protected].

Thanks

Idea Cellular Customer Care's response, Feb 25, 2020

Verified Support

Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta