[Resolved]  Idea Cellular — recharges balance not credited to my mobile but amount deducted from bank account

A online recharge 201.money deducted from my account but recharge balance not credited into my mobile .when i asked customer care executive he told 7 working days needed for processing. I want my recharge immediately I can't wait for 7 days.
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Jan 28, 2020
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 18, 2019
Idea Cellular Customer Care's response
Dear Customer,

We established the call to you on your provided contact number, but the same was disconnected. However, to help you better in this issue, we need to establish the call to you. Hence, we request you to provide us your convenient time to connect with you and we'll be happy to assist. Also, you can contact with us on 12345 or 198 for any further assistance.

Regards,
Prajakta
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