[Resolved]  Idea Cellular — refund money

Address:New Delhi, Delhi, 110045

Sir, i m ravinder goswami and my mobile no. Is [protected]... And i was paid my last bill of rs.300 and after paying that bill my balance will be of rs.230.. And i was contact to your customer care and they said that your amount was transferred to an idea no. But sir, i don't have any idea number... Please sir. Provide my money as soon as possible... My alternate mobile number is [protected] and my address and all other things also correct but you not refund ny money to me. You tell me last 17/10/2017 but money was not refund. It will allover 90 days and again and again u tell me date and date and not refund my money!!! Back today your customer care call me from [protected] at 9:30 and said that your money was refundable and he said that i will not forward your complain to next step and he was talking to me with very misbehaving to me and advised me to "come noida and take the cheque if youyou want" in a very rude language.
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Nov 24, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Oct 21, 2017
Idea Cellular Customer Care's response
Dear Customer,

We regret that you have to face this, We have noted your concern our team will get back to you at the earliest to share an update regarding the same.

Regards,
Lakshmi.
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