[Resolved] Idea Cellular — refund my balance

Sheetal Jawandhiya

from Mumbai, Maharashtra

Address:

35,jawahar colony, Wardha, Maharashtra, 442302

[protected] इस नंबर पर की 21-5-19 से 22-5-19 तक कि सभी कॉल्स की डिटेल चाहिए क्योंकि इस दरम्यान इस नंबर से कोई फोन लगाया नही गया है और बैलेंस 13 रुपये काट दिए गए है जो कि मुझे मेरे एकाउंट में वापस क्रेडिट चाहिए और इसी तरह से आपने पहले मर्जी पड़े कितने पैसे काटे है उसका भी पूरी विगत विस्तार पूर्ण जानकारी जब से सिम लिया है उसकी जानकारी चाहिए। ताकि में भी देखना चाहता हु की आप पर भरोसा करकर हुम् कितने सेफ है।

Was this information helpful?

No (0)

Yes (0)

Jun 26, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

May 26, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we've informed you that you've been charged for WAP service for the given number. Also, we request you refer the below given steps to stop the flash service manually from your handset or else you can dial 155223 to deactivate value added service from your account. If still any issue persist, you can contact us on 12345 or 198.

Refer to the below given steps to deactivate the Flash SMS:-
- Go to your handset SIM Toolkit
- Click on Idea Flash option
- Tap on Activation
- Click on Deactivate

Regards,
Lakshmi

Related Idea Cellular reviews

View all 16712 Idea Cellular Reviews

Comments

vikas puvvala

from Rayachoti, Andhra Pradesh

[protected]

vikas puvvala's reply, May 17, 2019

Sms history details

Idea Cellular Customer Care's response, May 27, 2019

Verified Support

Dear Customer,

As per our recent communication, we've informed you that to know your chargeable activity details, send SMS to 12345 from same number SMS format EBILL<space>MON Eg: EBILL<space> JAN.

Regards,
Lakshmi