[Resolved]  Idea Cellular — refund of security amount of 2500

Address:

Ahmedabad, Gujarat, 380054

I was having mobile connection no [protected]. This no was mostly used for overseas trips n hence security of ₹2500 was taken by idea cellular. Most of the time voice service was not upto the mark. Billing was problem all the time. The personal service provided by the hub was just horrible. The worst was switching off the connection at odd hours of night on return from china. Was trying desperately for a cab n this happened as the driver couldn’t contact us. Apart from harassment we were charged penalties by uber. After a great persuasion the connection was restored but again switched off in the morning. I then did the mnp. I asked idea cellular to refund my security deposit of ₹2500. They said that it would take two months. Whenever i visited company’s hub at bodakdev gujarat i was told that it’s under process and the cheque would be sent soon. I made a complaint in this regard and after some time got a call that the cheque was sent at my address but no one was there to receive. I told her that it’s all a bunch of lies and the concerned persons are trying to save their skin. There upon i was told that it would take another two months for the refund. The matter is almost a year old and money is yet to be received by me. Request authority to pay my dues in a fortnight or else seek redressal through consumer court.