[Resolved] Idea Cellular — regarding closing of cug connection [protected]

Biswajeet Bhattacharya

from Kanpur, Uttar Pradesh

Address:	411057
Website:	Idea

I have requested the idea support executives many times to permanently close the connection of idea cug number [protected] from the past 2 months but the executives don't pay any heed to that.
I am facing a lot of problems because of this.
I want this connection to be closed permanently with immediate effect.
I have repeatedly raised request for the permanent disconnection of this number but its of no use.
Instead i am receiving messages to pay the bill for the services which are disconnected temporarily by the company and the services are not even being used.

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Aug 24, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 24, 2017

Idea Cellular Customer Care's response Dear Customer,

Please accept our apologies for the inconvenience caused to you and delay in response.
We would inform that there is some outstanding amount to be paid for the usage. We request you to make the payment at the earliest.We may then forward the request for the same.You may write back to us at social media or [protected]@idea.adityabirla.com for assistance. Please contact 198/12345 for further services and complaints if any.

Regards,
Meeta.