[Resolved] Idea Cellular — regarding network issue (incoming call is not available) | |||
Incoming call facility on [protected] on this idea no. Is not available. When some one calling in this no. They are hearing " this idea no. Is either switched off or out of coverage area' also i am not getting any incoming sms on this no. But still outgoing service and internet services are working fine. If this problem remains tomorrow i will make an rti against idea cellular for this reason. Was this information helpful? | |||
May 12, 2019 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 11, 2019 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As per our record, we've informed you that we are having good coverage in this premises of the area. Kindly verify with another Handset/SIM and check once again. If still you facing this issue please revert. Regards, Prajakta | |||
3 Comments | |||
Comments
I have a 4g idea sim and its not working, it doesn’t show up 4g/lte instead works on 3g only but now its showing no service. Please help. I have tried every possible way too from restarting my phone to removing and inserting the sim card again.
Idea Cellular Customer Care's response, Apr 11, 2019
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
I am having data balance that too having full signal even not getting internet some times. Please do the needful
Idea Cellular Customer Care's response, Apr 11, 2019
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
63%
Complaints
16712
Pending
792
Resolved
9872
Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
View all Idea Cellular contact information
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta