[Resolved] Idea Cellular — regarding recharge of my idea number

Rohit Balaji Patil

from Mumbai, Maharashtra

Address:

behind bus stand, Latur, Maharashtra, 413515

My name is rohit patil. My idea no. Is [protected]. Few days back i ported my sim to idea from jio. First they take more than 15 days for my sim activation. After that more than 20 days are over and till now my first activation rechage had not been done by the idea store. At the time of the sim porting i had already paid money to the idea centre.. After all i tried to do the fa recharge from my idea appon 20.9.2019.. The money has been deducted from my bank balance and the recharge has not been done.. The app not showing the recharge history also.. Worst seevice by the idea cellular.. And the idea store.. Last time also i complained about the same jo. They hadnot ressolve the issue kindly.
Please kindly look in to it.
Thanking you in anticipation.

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Oct 24, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we would like to inform you that the amount will be refunded to account within 7 working days. However, if the same does not get credited, do let us know. We will assist you accordingly.

Regards,
Prajakta