Idea Cellular — Repetitive unauthorized deduction of balance from my prepaid Sim number | |
I have gross complaint against the Idea cellular Ltd (Now Idea Vodafone Co.) regarding repetitive unauthorized deduction of my balance amount from my prepaid Sim ([protected]) whenever I recharge my number with Rs 49 pack for 28 days . This has happened multiple times and the customer care people pay no heeds to any grievance and come up with a cooked up reply. This appears to be a fraud going on with malicious intention where innocent customers are being duped off their money in disguise o[censored]nauthorized false packs activations/ calling. This is highly unprofessional from a company of repute and this time I feel like taking redress by way of instituting a legal action against the offenders/COMPANY. The matter has been discussed in detail with my attorney along with the evidences details. Kindly treat this as most urgent and refund my money at the earliest and stop such cheap tactics of befooling customers. Also you are directed to stop such unauthorized deduction without customer's approval in future lest I will be forced to move to Court of Law. Also, the matter will be evenly put up before the TRAI as this is definitely an unfair practice as well. Aggrieved Customer Was this information helpful? | |
Idea Cellular customer support has been notified about the posted complaint. | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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