[Resolved]  Idea Cellular — Request against unnecessary bill payment.

Address:Meerut, Uttar Pradesh, 250002

Four years ago near about April 2013, I received a call from the executive of Idea regarding to POSTPAID DATA PLAN. I was told about the plan that 199 rupees for 1 GB 3G data and after using 3G speed you can use 2G speed for a month. I have purchased the Connection[protected] and deposited the security. I used it 3 weeks. I was not satisfied by its 2G speed. I called the executive who issued me the connection and told her to send me the Bill amount that I have to pay for a month. Also I have requested her to close my number. I dont want to use it now so please dont send me bill again and I did not use after that. But after a month of that period I received a call regarding due payment of Bill, which I have requested to close it. I am still receiving messages for the payment.

Its my humble request to you please close my matter.
Hope to get kind response from you
with best regards.
Jaan Mohd. Ansari
[protected]
U.P(India)
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May 31, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2017
Idea Cellular Customer Care's response
Dear Jaan,

We are sorry for the inconvenience caused to you. We request you to please visit nearest My Idea store to locate at http://bit.ly/1nbfoqO and also carry along with the payment reciept for better assistance.

Regards,
Vicky
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