Mobile Service ProvidersIdea Cellular sending port message to 1900 fails

[Resolved] Idea Cellular — sending port message to 1900 fails

1 Review

India

joe.gemini on Nov 16, 2019

I tried to send port message to 1900 from my idea number by using format port to port to jio. How ever the messages are not being sent, it shows sending failed. I have tested sending messages to other numbers and it works but messages sent to 1900 are being blocked. This is causing inconvenience to me. Kindly unblock the messages sending to 1900 at the earliest. Thank you.

Complaint marked as Resolved Nov 16, 2019

This has been resolved

Complaint Status

[Nov 16, 2019] Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Idea Cellular Customer Care's response, Nov 20, 2019
Dear Customer,

We established the call to you on your provided contact number, but the same was disconnected. However, to help you better in this issue, we need to establish the call to you. Hence, we request you to provide us your convenient time to connect with you and we'll be happy to assist. Also, you can contact with us on 12345 or 198 for any further assistance.

Regards,
Aarti