[Resolved] Idea Cellular — service of the idea store

Archana Kaithwar

from Hoshangabad, Madhya Pradesh

Address:

495004

[protected]
O
Yesterday i visited to the store and requested for a postpaid number, they asked to wait, waited for long almost for an hour, the guy who was sitting there was rude, never expected such behavior, after waiting so long they asked to leave and promised they will send a person to home with sim card.
Till now no response at all, pathetic service, such customer service is not acceptable.
I am planning to report this to their head office
Yesterday i visited to the store and requested for a postpaid number, they asked to wait, waited for long almost for an hour, the guy who was sitting there was rude, never expected such behavior, after waiting so long they asked to leave and promised they will send a person to home with
Sim card, till now no response

It is located near agrasen chowk bilaspur

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Sep 22, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 22, 2018

Idea Cellular Customer Care's response Daer Customer,

Apologies for the inconvenience caused. We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you. Let us know & we'll be happy to assist

Regards,
Prajakta