[Resolved] Idea Cellular — service related problem

Devendra Dake

from Pune, Maharashtra

Address:

411024

Madam,
I had register more than five complaints regarding network and voice call regarding problem .

But finally idea expected representatives call and give me a feedback we have resolved your problem and you get network sometimes and somplaces in pune city.

And that idea not mentioned in there tariff.

If Idea unable to serve me then apologise and reembarrassed me.

Why shoud I hang out next 70 days out off 84 days Plan.

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Mar 4, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2018

Idea Cellular Customer Care's response Dear Customer,

We regret for the inconvenience caused. We've checked, the complaint has been raised for your network concern and the resolution has been communicated to you that to replace the sim card to avoid the inconvenience. You can visit to the nearest My Idea Store to replace the sim card.

Refer to the below given link for the nearest My IDea Store,
http://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=maharashtra-goa

Regards,
Lavina

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Comments

vinaysagar

from Chennai, Tamil Nadu

Hi team, i have lost my moble today. it has been theft from me. can we track my mobile with my imei number.

imei: [protected]

my contact number: [protected]

My mobile is theft today, I have tried but unable to catch. can we trace my mobile by iMEI number. please help me.

Idea Cellular Customer Care's response, Jan 27, 2018

Verified Support

Dear Customer,

Apologies for the inconvenience caused. We've checked, the request has been raised for sim exchange and the same has been completed successfully from our end. For further assistance, kindly contact us on 12345 or 198.

regards,
Lavina