[Resolved] Idea Cellular — service stopped by idea.

anuragnain

from Bengaluru, Karnataka

Address:

Sonipat, Haryana, 131001

Idea blocked my sim. Now there is no signal/ network in my phone. I recharged on 01 dec18 by rs.24 to increase the validity by 28 days. I recharged by this amount because i got the following message from idea.
Hi, you are on new plan wef 23oct18. For best offers dial *121#. To extend service validity by 28 days recharge with rc24 or above (Dial *150*24# to use tt bal)
After doing this i got the following message.
Recharge of rs 24 done, validity : 28 days, benefit : local+std calls at 2.5paisa/sec + 100 i2i local night minutes. For tariff info-dial *191*1# or 1214
My balance is rs.50.74

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Jan 8, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, you've confirmed that your concern with regards to number activation has been resolved. Also, your mentioned number is active with us.

Regards,
Lakshmi

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Comments

Prakash paddu

from Vijayawada, Andhra Pradesh

I need my 2 moths call history

Idea Cellular Customer Care's response, Dec 3, 2018

Verified Support

Dear Customer,

We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

sumit315

My idea sim is not getting connected to any of the local network in czech republic kindly help as my all messages come on that no. Only.

Idea Cellular Customer Care's response, Dec 3, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi

Chintakayala Ramu

from Manuguru, Telangana

Sir, my idea mobile no is [protected], this number outgoing calls stopped . what's the problem and how can I activate and what is recharge for activation. I have already recharge 449 valid up to[protected]

Idea Cellular Customer Care's response, Dec 8, 2018

Verified Support

Dear Customer,

We tried reaching out to you in different time slots, but the same was disconnected. Kindly, share your convenient date and time to connect with you to assist you further on your concern.

Regards,
Lakshmi

Navnath Aher

from Mumbai, Maharashtra

I have complained no of times to idea care from the date when i have port out my no in idea. Every time they suggested new things to me. but there is no improvement in the data speed even i have recharged with 4g unlimited pack.

Idea Cellular Customer Care's response, Dec 3, 2018

Verified Support