[Resolved] Idea Cellular — Services not restored

Tarun149

from Delhi, Delhi

Address:

Chandigarh, Punjab, 160020

Mob [protected]
I have paid my bill of INR 1029 for which I also have the receipt as given under . My service is not restored even after two days. Idea didn't even respond to my latest mail .

Dear Customer,

You have successfully paid the below mentioned bill

Biller Name: Idea Cellular Mobile
Cellular Number: [protected]

Payment Amount (Rs Ps): 1029.43
Payment Date: 17/12/2016
Transaction Reference No: HDFC[protected]

You can now make bill payments to over 260 billers across various categories such as Telecom, Electricity, Gas, other bank Credit Card, Insurance etc.

We eagerly look forward to a cherished relationship with you as our esteemed HDFC Bank BillPay customer.

Thanking you and assuring you of our best services at all times.

Warm regards,
HDFC Bank

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Dec 22, 2016

Complaint marked as Resolved

They resolved it

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 21, 2016

Idea Cellular Customer Care's response Hi Tarun,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Regards,
Esther

Verified Support

Dec 23, 2016

Idea Cellular Customer Care's response Hi Tarun,

As per your telecon with our customer service associate on 22nd Dec 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Sagar