Idea Cellular — Sevices getting worse & frustating MSG

 
5 Reviews
 akdutta1986
I am an idea prepaid user ([protected]) since more than 4 year but last few months its services getting worse. everyday most of the time when someone make a call he gets answer : "the mobile No. you are trying to reach is either swith off or out of service area" whether you mobile has full signal strength & the frustrating thing is that you get daily msg "App ne ___ call miss kiya ___ PM kisne call kiya ? Dial kare 55715 charges Rs. 1 only. They are not providing services & then we paid extra for their fault is this make any sense ? I have call customer care then changed my SIM recently but vain porting No. isn't a solution. What should I do ?
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Dear Customer,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.
 
Thanks & Regards,
Customer Care, Idea Cellular
Dear Customer,

As per your telecon with our customer service associate on 17th Sept 2015, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular
same issue kya karna hai
Iam an idea customer in last 5 years.Now iam really strugling with the very poor network connectivity.Internet is too slow.I couldnt make a video call.video kept pausing etc. When we make a call the network will not be.or othres make a call we will be in an out of coverage area.Idea networking get worser today

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    Idea Cellular - Sevices getting worse & frustating MSG