[Resolved]  Idea Cellular — shivam telecommunication bavdhan - worst service

Address:411021

Idea staff of shivam communication bavdhan pune-411021 is talking like goons when i ask for the number port status.

I was using idea number#[protected] in pune and this was my official number (From honeywell turbo technologies pune,) after the resignation and moved to bangalore - i wanted to use this number for my personal and got the letter from company and handed over to shivam telecommunication bavdhan pune during august 01st 2017,

They were saying it will take a week time to convert the official number to personal.

I have been calling them every alternate day from then, and i am not receiving the proper update. They are useless team and one of the worst customer team support from that center.

Whoever is the owner, i feel pity and he was also behaving the same when i spoke to him.

Now today on 22nd when i called them, they are saying - i have to resubmit the letter from company. May be they have missed the letter it seems.

I am totally disappointed.

I sincerely request you to look into this issue, and convert into personal.

If in due course of time, if the transfer is not happening.. If any charges are applicable to this number.. I am not responsible for any single penny,

Please note - i am not going to pay anything since it is idea service center issue.

If you are not going to take this issue asap. I am going to post this in all the social media.

Regards,

Pradeep
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Oct 27, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2017
Idea Cellular Customer Care's response
Dear Customer,

We tried reaching you on the provided contact number but couldn't get through. You may write us at [protected]@idea.adityabirla.com for assistance. Please contact 198/12345 for services and complaints if any.

Regards,
Lakshmi.
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