[Resolved] Idea Cellular — sim activation and refund

Mohommadallahbakashmhiuddinshahqadri Qadri

from Bengaluru, Karnataka

Address:

Mysore, Karnataka

I bought a postpaid sim paying 300 rs deliveeryboy told it has been activated but instead of answering the question asked by company for verification still its pending the concerned official answered irresponsibly pl activate my sim or refund money this is third time they tried to activate and did but still its pending. I have emailed to company but no response yet yesterday at7pm i called concerned official answered irresponsibly.

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Dec 2, 2018

Complaint marked as Resolved

The company replied and stated that the sim will be activated within 2 days

Idea Cellular customer support has been notified about the posted complaint.

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Comments

ars login

from Surat, Gujarat

Dear sir
idea company vale call karne ke liye balance hone ke bavajud recharge kar ne ko bolte hai ki call kar ne ke liye recharge karo aapki call karne ke validiy to abhi baki hai phri nya rules kaha se aaya wo hame nahi dete company wale

company wale ko loss aati hai to chote logo ko lutne ka business banaya

Idea Cellular Customer Care's response, Dec 3, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

Nitin Dobriyal

from Chennai, Tamil Nadu

After Closing the number still the bill is generated

Account Number:[protected], Bill Date: 23-NOV-2018
Already I have closed the number & dues have been cleared 6 months before still the bill is generated.
Request here to close this account

Idea Cellular Customer Care's response, Dec 7, 2018

Verified Support

Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Lakshmi

nsyedhussain

SMS, OTP Not Receiving & Outgoing Call Not Going

Idea Cellular Customer Care's response, Dec 3, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi