Idea Cellular — sim block not working

Address:

Tapi, Gujarat, 394650

I all ready complain on dt 25/11/2017 as under & marked resolved without resolved

Phone/mobile number: [protected]

My mo no. [protected] portability from vodafone to idea. My previous operator vodafone bill was pending rs.176/-. I clear the said amount on 4/10/2017. I produced the payment receipt of settlement at idea store surat no[protected].& also songadh as per talk idea help. They assurance sim activate very soon, bt sim not active. My alternate mo no [protected]. Kindly help,
Please my mo. No. Is very important for me...