[Resolved] Idea Cellular — SIM card Closing related | |||||
I, Sawan rathod, was carrying a number from Idea-[protected] under A/C no.[protected]. i had given a request for closing this number to idea dated 29/08/2016 to which i got a confirmation call from Agency which had code no. 71077. When i received this confirmation call asking whether to close this number and A/C, i said ok and confirmed them stating that i dont want this number so please close it. after this call there was no communication from their side. On 28/03/2017, received a mail from them stating a legal notice and asking for Rs. 857/- failing which i would be legally penalized. Please take care of this, as this is a serious matter if a company like idea cellular treats their customers like this, then its really going to be tough. Was this information helpful? | |||||
May 4, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Mar 30, 2017 Idea Cellular Customer Care's response Hi Sawan, We regret the trouble with your Idea mobile bill. We'll get in touch with you soon with assistance. You can also call 198 from your Idea mobile for further assistance. Regards, Abhi Verified Support Apr 01, 2017 Idea Cellular Customer Care's response Hi Sawan, We were unable to get in touch on the number given by you, please provide a date and time more convenient to you for us to have your issue resolved. Regards, Naushad | |||||
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