[Resolved]  Idea Cellular — sim card issue

Address:Dehradun, Uttarakhand

I had purchased a postpaid sim from idea store at sundar nagar raipur, i had given my documents and scanned my fingerprint also. But the salesman registered the sim in his name. And i used that sim for 2 months and i had also paid the bill for 2 months. But after 2 months the salesman exchanged the sim through his documents from different place. Nd now we came to know that he has left the job a month ago. We called him but he is not answering and we also complained at that idea store but they are also not responding wisely. And now the salesman using my postapid number for which i had paid and we dont have any information about him except his no. And he is not responding also.
I want a quick action against it.
My conatct no. - [protected]
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Jan 29, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per our recent communication, you've confirmed that your concern with regards to number activation has been resolved. Hence, the case has been closed.

Regards,
Lakshmi
Complaint comments 

Comments

Poor network since 6.00 am on 9/12/18.
Idea Cellular Customer Care's response, Dec 27, 2018
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi
Want to update my GST no In Our IDEA Net Setter Bill
Account No. :[protected]
Pl update the same to take us credit of GST. It is urgent
Idea Cellular Customer Care's response, Dec 28, 2018
Verified Support
Dear Customer,

We tried reaching out to you in different time slots. Seems you were occupied. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.

Regards,
Lakshmi

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