Idea Cellular — some of your representative calling me | |
This to inform idea cellular. That one lady keeps calling, saying she is representative of idea cellular and some other guy whom i don't know had defaulted his post paid payments, as called me from that defaulted payment mobile number. So now i must pay his bills because my number is in his call list or else she will send a squad and do un thinkable and also she is tracing my airtel number. And she claims if money is not paid for somebody else bill my family won't be safe. Please do as need. By the way i never in my while life used idea cellular network. Her mobile number is +[protected]. My mobile number is [protected] it's an airtel number. Was this information helpful? | |
Idea Cellular customer support has been notified about the posted complaint. | |
4 Comments | |
Comments
Call failed problem, when i am trying to call other its show call failed error, my contact number is [protected], see attach image
Idea Cellular Customer Care's response, Feb 21, 2019
Verified Support
Dear Customer,
We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
Regards,
Prajakta
We tried reaching out to you in different time slots. Seems you were occupied today. What would be a convenient time to connect with you? Let us know & we'll be happy to assist.
Regards,
Prajakta
Every time automatically msg received from 53010 for thank you purchasing and always deducted Rs. 5. I can't purchase anything or SMS regarding that. They always deducted my balance evey week. Please refund for the same
Idea Cellular Customer Care's response, Feb 21, 2019
Verified Support
Dear Customer,
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.
Regards,
Prajakta
Idea Mobile no [protected]
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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No solution provided by Idea Cellular despite repeated complaints to Idea Customer care Centre.
Apologies for the inconvenience caused. As per our record, Network Visit has been done at your location, maximum possible optimization done on serving site. We are trying our best to enhance the network coverage in your region. We would appreciate if you could bear with us while we strengthen the network and improve our services.
Regards,
Prajakta