[Resolved] Idea Cellular — starting o[censored]nwanted services without any request

wasudeo phatak

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411004

My no. Is [protected]. On 20th june i received sms from 155223 about starting of masti club without my asking. Tried to deactivate with no success. It was followed by 3 more services without my request. Visited your office in pune to help me stop this. They confirmed that all these have stopped. Even after that received bill for the month charging for these services. I am not only paying for these unwanted services but will shift to other service provider if my bill (Due on 5th august) is not immediately amended. I am senior citizen and such harassment (Unwarranted non sense services) will not be tolerated if no action is immediately taken. Visited your office on karve road pune today and have lodged a complaint.

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Sep 9, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 30, 2017

Idea Cellular Customer Care's response Dear Customer,
As details checked, we would like to inform yo that your concern regards to VAS is raised under C1-[protected] and you shall hear the update soon on the same. For any further assistance you can write us back at [protected]@idea.adityabirla.com or can call us on 12345 or 198.
Regards,
Rajat.