[Resolved]  Idea Cellular — suspension threat

My name is robert john. My idea postpaid number is [protected]).

My complaints:

1. My bill due date is 7th of every month. But i am receiving messages to my airtel number from idea stating that my number will be suspended if i fail to pay my bill immediately even before the end of the month. What is this new way of threatening customers? I am receiving such messages for the past 3 months ahead of at least 15 days before every due date and at times 2 messages per day. I have attached the screenshot for your perusal.

2. I have already complained to idea customer center people asking them to make a clear way of reaching the customer center via 121. But till now i see no remedy. What is the problem with network systems? Idea is charging me 50p/min to speak to the cc personal, then why should i wait to get connected with a long standing process? Till then i have to wait to hear all the nonsensical messages (To me) only to opt out without reaching your people.

Thanks

Regards
Robert