[Resolved]  Idea Cellular — the 3g/4g internet on my idea is not working properly

I took an idea sim card 1 months ago. Initally the internet worked fine but now the internet is not working properly. I have more than sufficient balance on my phone. Despite having internet range the sim card is not picking up speed. Sometimes it works on 3g speed but then immediately slows down to 2g and then stops working completely. I am really disappointed in idea services.

Stop this inconvenience else i will have no option but to switch to some other service provider. Hope you solve my problem.

Your sincerely
Prasad sarnaik
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Aug 20, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2018
Idea Cellular Customer Care's response
Dear Customer,

Apologies for the inconvenience caused. Kindly share your idea number in which you are facing the issue so that we can assist you further.

Regards,
Neha
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