[Resolved] Idea Cellular — Threatening for dues even no dues. | |||
I am Ajay Kumar singh from Gorakhpur UP. Long ago i was user of IDEA phone for netuse only, even still iam using another IDEA connection for calling. I have been stopped using my the idea number [protected]. IDEA have been stopped all services thru no. [protected]. But i have been paid my all dues to IDEA for using this no. as long as i used. But idea staff was calling me to pay more. i was puzzled so as per discussion with an IDEA employee who called me by her no, [protected] from lucknow office i was agree to pay Rs. 1000/- altho i was not using this number since few months. so as per conversation i paid Rs.1000/- dated[protected] transection ID. FS[protected] kiosk ID. 14 from location Gorakhpur location Mangalam Tower. After that i received only one more call regarding this issue, but i told them that i have been made this payment with reference of payment details. After that i never received even a single call about this issue. But i was surprised when i got a call from ICMS Pvt. Ltd. on[protected] by phone no. [protected]. Altho she didnot talk about IDEA's dues but on net when i searched about ICMS Pvt Ltd. i seen many complaints against ICMS Pvt. Ltd. regarding Idea cellular customer care. I never made any transaction with any company on credit base so i have no dues for anyone. But while searching about this ICMS pvt ltd i seen many about idea issue with this company so i guess about my little disputes with IDEA cellular. Please help me to stop anyone to do not disturb me anymore about such nonsense issue. I am still user of an other IDEA number and i am satisfied with his service for calling. but i was unsatisfied with its internet service so i stopped that number. Thanks with hope. Was this information helpful? | |||
Jun 3, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 26, 2017 Idea Cellular Customer Care's response Dear Ajay, We are sorry for the inconvenience caused to you. We totally understand how you feel and will get sorted for you. Please allow us some more time to look into the issue and our team will get in touch with you soon. Regards, Vicky Verified Support May 02, 2017 Idea Cellular Customer Care's response Dear Ajay, As per your telecon with our customer service associate on 27th April 2017, we sincerely apologies for the inconvenience caused to you. Your feedback is appreciated and thoroughly noted. Regards, Chetan | |||
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