[Resolved]  Idea Cellular — Threatening on unpaid bill

Address:Ernakulam, Kerala, 682015
Website:www.ideacellular.com

I Nithin Babu M.N was an idea post paid customer( [protected]) still December 15 2016. Due to call drops, low network coverage, and low internet speed I port out from idea. Now I'm a Bsnl Prepaid customer. I reported this issue several times to idea customer care. But they couldn't solve it. That's why I port out from idea.
At that time I settled my outstanding bill amount and asked the customer care that weather any more bill come or not, they told no, due to the reason of call drop you go, no bill will generate. After one month I received a e bill from idea of the month dec-jan of an amount 1098.15. After this I received some message in my bsnl number that I have some outstanding amount of Rs 998.15 to be settled in the previous operator, submit that and present the bill in bsnl office. After tha‎t a representative of idea called me and said that to settle an amount of 998.15 pending in the month of Dec - Jan. I asked I received a mail to settle Rs. 1098.15, then how it come down to 998.15. They didn't give any clarification. After all this, at last I got a advocate notice. While I make a call to that number and explained all this, they told me to settle it by paying Rs. 500. I put a mail to trai, not response yet. Today ( 20/2/2017) my bsnl number barred outgoing and incoming.
What should i do.
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Mar 29, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 20, 2017
Idea Cellular Customer Care's response
Hi Nithin,

We deeply regret the inconvenience. We have your contact details. Please give us some time so that we can get in touch with you and discuss your concern.

Regards,
Mak
Verified Support
Feb 21, 2017
Idea Cellular Customer Care's response
Hi Nithin,

As per your telecon with our customer service associate on 21st February 2017, we wish to inform you that we are working on your concern & shall revert to you at the earliest.

Regards,
Suhas
Verified Support
Feb 25, 2017
Idea Cellular Customer Care's response
Hi Nithin,

As per your telecon with our customer service associate on 24th Feb 2017, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Abhi
Jun 24, 2017
Updated by Nithin Babu
This complaint resolved, yes right. but it happen only payed some amount.

All are making fools us.
No Justice Yet.
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