[Resolved]  Idea Cellular — to change from postpaid to prepaid

Address:

520010

Dear team,
I bearing mobile number - [protected] with idea network have been approaching the idea store and idea outlets for changing my service from prepaid to postpaid. I have been told to approach idea local outlet which i called up customer care. When i have approached the idea store at vijayawada, opposite to raghaiavah park - i have been told that they are having shortage of sims and would take more than 6 months to receive the sims. I have then approached idea store at kakinada - bhanugudi center, i was told that they dont have ids for changing the same. And i have approached another store at kakinada, opposite to boats club - they have come up with new reason that i need to come only on the cycle date. I have been calling customer care all these time when i have approached these idea outlets, but i have not received any resolution. I dont have any idea whom to approach. Iam not using this service and want it to be changed to nominal rental.
Please resolve
Regards
Naganand p
Ph no - [protected]