[Resolved]  Idea Cellular — troubling me by idea cellular service for converting my postpaid number [protected] to prepaid.

Address:

Dhanbad, Jharkhand, 828129

Dear
Sir/madam,
I am very sorry to say that i am totally disturbed by the kind of service provided by you. I buy a postpaid idea mobile ([protected]) 5 months before. After getting this sim i found that the idea network not working at good strength in my house so i think to convert is into prepaid which help me to recharge as per my requirement rather than paying full post-paid bill. For this i talk to your customer care he told me to visit nearest idea store. I visited at idea store (Katras road, dhanbad) then he told me as per rule my number can convert into prepaid only after 3 months. So i wait for three months and again went to your store, in between idea get merged to vodafone and that idea store was permantely closed, so i went to nearest vodafone store, he told me as per rule your number can be converted to prepaid only if 3 bill should be generated. So you wait for three bill to be generated. I again wait for this and went to same vodafone store then she told your post-paid number cannot convert from this store, kindly visit another store (She provided me address). I visited vodafone dhansar (Dhanbad) store. He asks me for a mail regarding prepaid to postpaid conversion. I mailed him and after two day i got a mail to clear your bill for convert to prepaid. I cleared my bill at same time and mailed him. But after two days i got another bill. Now i ask to clear this bill also to convert my number to prepaid. What is this?
Now i want to clear it i did every possible thing what told by you. But i like to mention i will not pay any amount for delay in process from your side. I already paid approx. 2000 to you as bill without any use. I visited your stores which is 10-15 km away 4-5 times and every time either i request my boss for this or taken leave for this. So i already wasted a lot of money and time for this pitty work. Therefore, i request you don’t disturb me further i already get frustrated with your service. So take back this month bill and convert my number to prepaid.