[Resolved] Idea Cellular — unable to port my mobile number

NaVi ThiNd

Address:

144001

Hello,
I am user of idea service in maharashtra circle.

I am trying to port out from idea, i tried many times, but i receive message
"upc cannot be generated as the mobile number is not configured. Please contact service provider"

I tried with customer care i was advised that presently it is issue with every network which is not so.

I have already being struggling with bad service by idea on quality of network availability and also addressing customer request.

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Mar 1, 2020

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jan 29, 2020

Idea Cellular Customer Care's response Dear Customer,

As per our record, we've informed you that your concern has been raised under C[protected] is in progress and expected date for the complaint is 03/02/2020 & we will get back to you at the earliest.

Regards,
Prajakta

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Comments

Samarth Subbannavar

Dear sir,
My sim card is not showing any network for last 3 days.
I tried to solve the problem by restarting the phone, reinserting the sim, changing the phone

Idea Cellular Customer Care's response, Jan 29, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

MD Rijwan Mirza

Hello sir my mobile num [protected] is not working because I use this after long time plz help and activate my sim card.

Idea Cellular Customer Care's response, Jan 29, 2020

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your alternate contact number to assist you further.

Regards,
Prajakta