[Resolved] Idea Cellular — unable to receive any message

 
1 Review
India
 प्रभाकर on May 18, 2019
I updated my idea 3g sim to idea 4g, i am unable to receive any messages from others friends, banks etc. Due to my business i am usually & time to time in need money transfer regarding otp sms from my bank (Which is ok before upgrading to 4g).
I contacted customer care of idea they told me it is activated after 24 hour, although my all services is activted except messages.

When i approach to outlet of idea they told to contact customer care & helpless.

I have been facing lot of inconveniences & problems due to this, i lost some faith by my regular customer.
Because my business work nature is — quick service - tatkal money transfer... But due to this message problem i can not do my work as per tatkal...
Complaint marked as Resolved Jun 25, 2019

Complaint Status


[May 19, 2019] Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Idea Cellular Customer Care's response, May 25, 2019
Dear Customer,

We tried reaching out to you in different time slots, seems you were occupied. What would be a convenient time to connect with you? Please let us know & we'll be happy to assist.

Regards,
Lakshmi
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    Idea Cellular - unable to receive any message