[Resolved]  Idea Cellular — unable to send sms idea

Address:500019

I am unable to send sms past 1 month. When i called customer care, they asked me to change smsc number, but it did not work. Later i visited idea celluar store, they got my sim replaced, it again did not work

They were claiming there is a handset problem. But when i used my friend's sim in my phone, he is able to send sms. When i place my sim in the phone, it does not send messages.

So, there is a problem with idea network and they are reluctant to accept the same.

Now i'm clueless and helpless!

I request, to help me on this issue.

Thanks in advance!
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Feb 15, 2019
Complaint marked as Resolved 
Resolved.
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 16, 2019
Idea Cellular Customer Care's response
Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.  

Regards,
Prajakta
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