Address: | South Goa, Goa, 403601 |
Received a text today from idea that i downloaded some animation from nazara and was charges rs.100 for it.
Dear customer,
Thank you for downloading animation from nazara.
You have been charged rs. 100
Your balance is rs. 28.84
I have not made any such download. I was driving the whole morning and did not even surf the internet. Called customer care and they asked to check my download files, and there was no such file or animation from nazara.
Is this some new tactic by idea to make a quick buck? Deplorable, i will port my number to another carrier if this is how low idea has stooped to.
I want my money back asap.
Angry idea customer
Johann
[protected] Was this information helpful? |
Sorry for the inconvenience caused. As per our record, you've been charged for WAP service. Hence, we request you to send a SMS as STOP to 593350 or else go to your handset SIM Toolkit to deactivate the flash service to avoid the inconvenience. For further assistance, kindly contact us on 12345 or 198.
Refer to the below given steps to deactivate the Flash SMS:-
- Go to your handset SIM Toolkit
- Click on Idea Flash option
- Tap on Activation
- Click on Deactivate
Regards,
Lavina